Non-Emergency Medical Transportation (NEMT) is more than a ride — it’s a critical link in the healthcare system. When transportation fails, patients miss appointments, providers lose revenue, and health outcomes suffer. But delivering reliable NEMT at scale isn’t simple: waste, fraud, and abuse remain persistent challenges, while Medicare/Medicaid rate cuts continue to squeeze margins.

The question isn’t whether NEMT is essential — it’s how to make it sustainable, transparent, and scalable. At Curb, our answer is technology that connects, integrates, and elevates the entire ecosystem.

The Challenge: A Fragmented Industry

Across the NEMT landscape, providers face a patchwork of dispatch systems, limited integrations, and compliance hurdles. This fragmentation makes it harder to:

• Eliminate inefficiencies and fraud
• Share supply across networks
• Track performance in real time
• Maintain consistent compliance and documentation

Some platforms stop at the fleet level. Curb goes further — creating an elastic ecosystem where riders and drivers can connect across multiple supply bases, networks, and systems.

Curb’s Differentiator: A Marketplace Approach

Curb has built a marketplace model that allows NEMT trips to flow seamlessly across networks, supply bases, and dispatch systems.

• Curb Flow enables cross-dispatching within and across networks, giving providers flexibility and scale.
• Curb Optima powers smart routing and trip optimization to reduce delays and missed appointments.
• Direct broker and system integrations streamline trip booking and reduce administrative burden.
• Centralized documentation, billing, and accreditation tools keep providers compliant and audit-ready.

This approach has delivered measurable impact. Between June 2024 and June 2025, we achieved over 300% year-over-year growth with select healthcare partners, while consistently maintaining a 95%+ on-time pickup rate month over month. These results demonstrate how a connected, marketplace-driven model can drive both scale and reliability in an industry where every minute matters.

Tackling Waste, Fraud, and Abuse

Waste, fraud, and abuse drain resources across NEMT. Curb’s technology is built to identify and reduce these inefficiencies at the local level, improving accountability and transparency.

Our message is clear: instead of cutting funding, the industry should double down on solutions that reduce inefficiency. By embedding compliance, traceability, and digitization into every trip, Curb helps providers and payors protect resources while delivering better patient care.

See Curb at NEMTAC Transform 2025

We’re excited to share these innovations at NEMTAC Transform 2025 in Dallas, August 24–26. Visit us at Booth 413 to:

• Explore how Curb Flow and Curb Optima streamline operations and improve compliance
  
• Learn how cross-network integrations can unlock growth and reduce inefficiencies
  
• See how Curb’s marketplace approach is shaping the future of NEMT

Technology is the connector — and Curb is building the ecosystem that powers the next generation of patient mobility.

We’ll see you in Dallas!

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Want to learn even more? Visit gocurb.com/health and complete the form to embark on an enhanced healthcare transportation experience.