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Driver App Support

Frequently Asked Questions

Driver App FAQ's

Operation hours

Curb offers driver assistance 24/7, simply email driver_support@gocurb.com or call 929-259-8822.

If you are supported by one of our fleet partners, you make reach out to them directly to help resolve your issues.

In New York, drivers can walk into the Curb offices during our hours of operation:
Monday-Friday, 9am-5pm
11-11 34th Ave, FL 2
Long Island City, NY 11106

If you are supported by one of our fleet partners, you may reach out to them directly to help resolve any of your support inquiries.

Unable to sign in the app

Using your Curb Driver App, please enter your email address and select 'Forgot Password'. You will receive an email with instructions on how to set a new password.

How can I get started with Curb?

Depends on the city.

Please refer to the city you want to on-board. If you have any questions about on-boarding as a driver, please contact driver_support@gocurb.com

My app is freezing or crashing

We recommend you delete Curb Driver App, reinstall it, and log back in. If you still have a problem, please make sure GPS is enabled and email driver_support@gocurb.com.

How can I get on boarded?

Please email Driver_Support@gocurb.com they will refer you to one of our fleet partners to sign up through them.

Get in Touch

If you still need help, please direct your emails to:

Curb Driver App Support