Dispatch & Management

Way2Cloud

Curb's cloud-based dispatch software, empowering corporate, NEMT, and paratransit fleets to manage their operations with ease.

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Way2Cloud

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100K+

Drivers

500M+

Trips Dispatched

100+

Cities

Flexibility at your fingertips

Certified-meter dispatch and fleet management for corporate, NEMT and paratransit. Running in regulated markets since 2015.

Dispatch & Routing

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Visual, map-based dispatch with live fleet view.

NEMT routing — riders pooled into one vehicle.

Customizable dispatch rules for on-demand and pre-scheduled trips.

Integration & Automation

Integrates with Curb Optima for AI routing, and Dash for in-vehicle trip delivery.

CARLA, our virtual operator, answers and books calls.

Broker rides drop straight into dispatch.

Dashboard metrics and reporting for driver performance management.

Fleet & Compliance

HIPAA-compliant rider and trip data handling.

No rider medical detail on driver terminals.

Certified taximeter and driver terminal integration.

Multi-fleet scoping with role-based operator access.

Way2Cloud Voice

72%

of inbound calls handled with no operator

99%

outbound automated

Cloud-Based Dispatch System

Curb One + W2C Lite + Way2Cloud

Certified-meter dispatch and fleet management for corporate, NEMT and paratransit. Running in regulated markets since 2015.

Highly customizable, feature-rich dispatch platform built to manage NEMT operations of any size.

Manage on-demand and advance-booked trips.

Track driver performance.

Accept demand from public and private agencies.

Run end-to-end dispatch operations without on-premise software.

Supports trips for ambulatory and WAV-equipped vehicles.

NEMT Routing

Case Study: Transco

How one of Washington D.C.'s largest taxi fleets rebuilt its dispatch operation on Way2Cloud, successfully completing over 30,000 trips per month including NEMT trips for public and private agency programs.

Read the case study

eFleet

A customizable centralized fleet administration, compliance, and management portal.

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Call Center

Affordable full-service three-tier Call Center coverage with automation, live agents, and dedicated dispatch.

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Curb Optima

Curb's HIPAA compliant Way2Cloud platform, to streamline operations, boost ride completion rates, and increase driver earnings.

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What our clients say:

“Curb has been essential in scaling Yellow Cab of San Francisco. Their industry knowledge and reliable hardware and software have been vital. Features like Pair and Pay consistently enhance the passenger experience, and we look forward to continuing our partnership.”

Chris Sweis, CEO, Yellow Cab of San Francisco

“We have relied on Curb's credit card technology for over 25 years and its dispatch services since 2019. Curb's commitment to technology and reliability offers a competitive edge by providing accurate dispatch information to both customers and drivers."

Joe Davis, President, Yellow Cab in Broward County and Tallahassee

“In 2019, we partnered with Curb for dispatch operations, utilizing Way2Cloud and their Call Center. With Curb’s support and the Curb Flow integration, we’ve recovered from COVID-19 and are now completing more trips than ever.”

Seroj, President, Beverly Hills Cabs

"Curb products have made our business more efficient, and the credit card processing is reliable, even in the intense Las Vegas heat."

Lucky Cab, Las Vegas

"We've partnered with Curb's call center to manage our dispatch operations, and their dedication to delivering exceptional service—for both our clients and drivers—has been outstanding. We're thrilled to begin receiving Curb Flow trips and to open up exciting new revenue opportunities for our drivers."

Alex Rosayn, Metro Cab / Yellow Cab West Palm Beach, FL

Leveraging Curb’s premier dispatch software Way2Cloud and their advanced IVR and call center solutions have been pivotal in scaling our business with remarkable efficiency and cost-effectiveness. Our drivers are also benefiting from the added revenue stream that Curb Flow consistently delivers.

Leon Satanovsky, President Independent Taxi Los Angeles, CA

Our transition to Curb was a multifaceted endeavor that required them to have a deep understanding of our needs, meticulous planning, and a commitment to ongoing evolution and cost-effectiveness. Curb's dedication and expertise not only made our transition seamless but have also set the stage for a continued innovation and efficiency in our operations.

Michael Solomon, President of Taxi USA

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