Case Study

Transco needed to meet D.C. regulator mandates and run on-demand and pre-booked trips from one system. Way2Cloud provided in-vehicle compliance plus the dispatch and reporting layer to manage driver performance at scale.

Way2Cloud
Washington D.C.
Transco

Transco, one of the largest, and longest-operating taxi fleets in Washington D.C., was looking for a partner that could provide in-vehicle solutions to help them comply with regulator mandates and dispatch technology to help manage and provide transportation services.

Way2Cloud's (W2C) cloud-based dispatch system offers highly customizable and feature-rich services for taxi dispatch.

Transco improved operations by utilizing their dashboard metrics and reporting to manage and track driver performance, which led to successfully completing over 30,000 trips per month.

The W2C technology allowed Transco to participate in programs with public and private agencies that's core focus was to transport individuals on both an on-demand and advanced booked basis.

The W2C system allowed Transco to realize its full potential in running an end-to-end managed dispatch operation, and opened doors to more opportunities and growth. In addition to W2C, Transco also utilized Curb’s Dash+ and Marquee, to meet regulator mandates, increase driver earnings opportunities, and increase customer satisfaction for fast payments and advertising.

30,000

Trips per month

Dashboard metrics and driver-performance reporting turned a compliance project into a growth channel, opening agency work.

Way2Cloud vs Legacy On-prem Dispatch