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Affordable Call Center solutions to complement or replace existing operations.
Dispatch & Routing

Per-call pricing. You only pay for calls that are actually answered. No hourly fees, no long-term commitments, no cost if no calls come in.

Dedicated phone number per account for seamless patient experience.

Curb can begin handling your calls within days.

Call answering service, dispatching, overflows and night shifts.

24/7/365 Operations: dedicated Call Center with experts trained in transportation dispatch.
The Call Center is powered by IVRCX,
Curb’s smart IVR platform.
Tier
IVRCX
Automation
Routine Bookings, Status Updates, Delay Alerts, Advance Reminders, Open-Time Release.
$0.45/booking
$0.30/trip-related call
Tier
Live Agents
(24 x 7)
Identity Verification, Trip Exceptions,
Lost & Found, Complaints.
$0.85/call
Tier
Shared
Dispatcher
Trip Assignment and exception handling across multiple fleets.
$4.00/hour
Tier
Dedicated
Dispatcher
Focused exclusively on your fleet.
$10.00/hour
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