Trips consist of on-demand and pre-scheduled rides booked through the dedicated Curb call center or directly in the Curb Passenger App. Curb maintains active partnerships with BACP, MOPD, and other city organizations to deliver accessible transportation across Chicago.

Consistent monthly growth. From 14,989 in January to 18,777 in July 2026, a 25% increase in six months.

Consistent 94 - 96% net pickup rate across all months. Well above industry norms for paratransit programs.

70% of rides are booked or managed automatically, reducing wait times and cost.

96-98% call answer rate every month. Riders always get through when they need to book or modify a trip.